Welcome to the Official Website of Mustang Valley Water
MVWSC QuickLinks: NEW 2024 CCR has arrived. Posted below.
NEXT BOARD MEETING - Weds Oct 22
2024 CCR - Water Quality Report
2023 CCR - Water Quality Report
2024 Annual Meeting Presentation
Elections & Annual Meeting Annoucements
EPA has Strengthened Lead and Copper Regulations
Subdivision and Service Extension Policy (bottom of linked page)
Which Water Well serves my property?
Does MVWSC meet the TCEQ water standard? YES! Click to see the CCR.
How do I apply for water service?
I'm selling property. Now what?
I'm buying property. Now what?
Mustang Meter Reading Days and Leak Report
Various technologies exist now for reading water flow, and Mustang Members are understandibly curious and confused about what happens on their water system. For those who like to read all about it..here we go!
Meters are read on 1 day per month, between the 24th and the 28th. The day is chosen a few weeks in advance, and takes 2 staff members a full day to drive all the country roads in Bosque County to accomplish it. On the drive by, the computer in the truck receives a signal from the meter radio serving your property. The signal is transmitting the current meter reading and a "leak" report. Does it mean you have an actual leak? Maybe...maybe not.
The meter is calibrated to flip to the "leak" sign (that miniscule window on top of the meter) when water has run constantly through it for 48 hours. It does not have the technology to look around and see where that water is going, so it could be filling a swimming pool, watering your lawn, filling a water trough with a broken float, etc, or yes, it could be an actual leak. Water moves through your meter only when there is a place for it to get out.
As a curtesy, the office emails all members on the "Leak Report," so that the property owner can investigate and determine the reason for prolonged water use. The staff will not know where the water is going, unless, of course, they see it running across the road. Perhaps we should just rename it the "Flow Report?" That might be less confusing, but it would be easier to ignore.
Thinking Points:
1. If your bill is increasing monthly and you are getting that Leak Report, then the problem is getting bigger, too. You alone have the power to manage your water lines.
2. Water cannot flow through the meter if there is no exit point.
3. The geography in this region consists of caverns, which can explain why you see no water on the surface of the ground.
4. Leaving town? Shut her down.
Thank you for helping find leaks on the Mustang lines.
Please Report Leak Emergenices
Evening Hours
3PM - 7AM
To report leaks after hours, please call 254-597-2444 and leave a message. Thank you for helping us find leaks on the Mustang lines.
Business Hours 7AM - 3PM
To report leaks during business hours, please call 254-597-2445.
|
For questions about your account after hours, please call (254) 597-2445 to leave a message. We will return your call the next business day. |
- ALERT! Please keep an eye out for leaks and report the location to the staff. Thank you!
- Do you have neighbors who are selling their property? We would appreciate a call to help us facilitate membership transfers. 254-597-2445
- Our office is located next to FSSB bank on 3rd Street. You are welcome to stop by 9am-3pm Monday through Friday.
- If you do not receive a bill by the 10th of the month, please alert the staff by phone or by clicking here.
- Payments are due by the 20th day of the month.
Customer Privacy Registration
Do you want to keep your personal records exempt from an Open Records Request? Please submit the form available at the link below.
Our Mission
